Privacy Policy

Vauclair Immigration & Advisory is an immigration advisory firm based in Kericho, Kenya. We provide immigration advisory services, visa application assistance, and IELTS/PTE preparation classes. Our contact details are: • Email: [email protected] • Phone: +254 702 357 823 • Address: Kericho, Kenya

When you use our website or contact us for services, we may collect the following information: • Personal details: your name, email address, phone number, and nationality • Immigration-related information: passport details, visa history, qualifications, and employment history — only when necessary to assess your eligibility or prepare your application • Communication records: emails, messages, and notes from consultations • Website usage data: pages visited, time on site, and browser type (collected anonymously via analytics) We only collect information that is necessary for the services you have requested.

We use your information to: • Assess your eligibility for visa applications and immigration pathways • Prepare and submit visa applications on your behalf • Communicate with you about your case, appointments, and enquiries • Send you relevant updates about your application or our services • Improve our website and services We do not use your personal information for marketing purposes without your explicit consent.

We may share your information with: • Government immigration authorities and embassies — only as required to process your visa application • Educational institutions and employers — only with your explicit consent and as part of your application • Our trusted service providers who assist us in delivering our services (e.g. email providers) — under strict confidentiality agreements We do not sell, rent, or trade your personal information to third parties.

Your information is stored securely on our systems. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. We retain your information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your information, please contact us at [email protected].

You have the right to: • Access the personal information we hold about you • Request corrections to any inaccurate information • Request that we delete your information (subject to legal obligations) • Withdraw consent for any processing based on consent • Lodge a complaint with the relevant data protection authority To exercise any of these rights, contact us at [email protected].

Our website uses cookies to improve your browsing experience and understand how visitors use our site. Cookies are small text files stored on your device. We use: • Essential cookies: required for the website to function properly • Analytics cookies: to understand how visitors use our site (anonymised data) You can disable cookies in your browser settings, though this may affect some website functionality.

Our website may contain links to third-party websites (such as government immigration portals or educational institutions). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us: • Email: [email protected] • Phone: +254 702 357 823 • Address: Kericho, Kenya